Privacy Policy
Effective Date: 08/03/2025
Welcome to PharmaCores! At PharmaCores, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you visit our website (https://pharmacores.com) or use our pharmaceutical services. By accessing our services, you agree to this policy. If you do not agree, please discontinue use. For questions, contact us at contact@pharmacores.com.
1. Information We Collect
We collect information to provide, improve, and personalize our pharmaceutical services, including:
Personal Information: Name, email address, phone number, job title, company name, or other details you provide when creating an account, requesting services, or contacting us.
Health-Related Information (if applicable): Information related to pharmaceutical inquiries or services, collected only with your explicit consent and in compliance with applicable regulations.
Usage Data: IP address, browser type, device information, pages visited, time spent on our site, and interaction details (e.g., clicks, form submissions).
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze traffic, and store preferences. See Section 6 for details.
You may choose not to provide certain information, but this could limit access to some services.
2. How We Use Your Information
We use your information to deliver and enhance our pharmaceutical services, including:
Providing and managing services, such as account creation, service requests, or product orders.
Personalizing your experience, such as tailoring content or recommendations based on your interests.
Communicating with you about updates, promotions, newsletters, or service-related information (you can opt-out of marketing emails).
Analyzing website usage to improve functionality, performance, and user experience.
Ensuring security by detecting and preventing fraudulent activities or unauthorized access.
Complying with legal and regulatory obligations, including pharmaceutical industry standards.
We process data based on your consent, contractual necessity, legal obligations, or legitimate interests, as permitted by applicable laws.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your data in the following cases:
Third-Party Service Providers: We share data with trusted partners who assist with website hosting, analytics, payment processing, customer support, or regulatory compliance. These providers are bound by strict confidentiality agreements.
Pharmaceutical Partners (if applicable): With your consent, we may share data with clinical research organizations or regulatory bodies to support service delivery, in compliance with industry standards.
Legal Authorities: We may disclose data to comply with legal obligations, respond to government requests, or protect the rights, safety, or property of PharmaCores and its users.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity, with notice provided where required.
All data sharing complies with applicable laws, including GDPR, CCPA, and Egyptian data protection regulations.
4. Data Security
We prioritize the security of your personal and health-related information with industry-standard measures, including:
Encryption of data in transit and at rest to prevent unauthorized access.
Regular security audits and vulnerability assessments.
Access controls to limit data handling to authorized personnel only.
Compliance with pharmaceutical industry standards, such as data protection regulations.
While we strive to protect your data, no online transmission is 100% secure. We encourage you to use strong passwords and secure devices when accessing our services.
5. Your Rights and Choices
Depending on your location and applicable laws (e.g., GDPR, CCPA, Egyptian data protection laws), you may have the following rights:
Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccurate or incomplete data.
Deletion: Request deletion of your data, subject to legal or contractual obligations.
Restriction: Limit how we process your data in certain circumstances.
Objection: Object to data processing for marketing or other purposes based on legitimate interests.
Portability: Request a transferable copy of your data in a structured format.
Withdraw Consent: Revoke consent for data processing where consent is the basis (e.g., marketing emails).
Opt-Out: Unsubscribe from marketing communications via the “unsubscribe” link in emails or by contacting us.
To exercise these rights, email contact@pharmacores.com with your request and verification details. We will respond within the timeframes required by law (e.g., 30 days for GDPR).
6. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., web beacons, pixels) to enhance your experience and analyze website performance. Cookies may include:
Essential Cookies: Necessary for website functionality, such as maintaining sessions or processing requests.
Performance Cookies: Collect anonymized data on how users interact with our site to improve performance.
Marketing Cookies: Track user preferences to deliver personalized ads or content, with your consent.
You can manage cookie preferences through your browser settings or our cookie consent tool (if applicable). Disabling cookies may affect website functionality. For details, see our Cookie Policy (if available).
We comply with GDPR and CCPA requirements for cookie consent, ensuring transparency and user control.
7. Third-Party Links
Our website may include links to third-party websites, such as clinical partners, suppliers, or industry resources. These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before sharing any information.
PharmaCores does not endorse or control third-party content unless explicitly stated.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including:
Providing services or responding to inquiries.
Complying with legal obligations, such as tax or regulatory requirements.
Resolving disputes or enforcing agreements.
Data is securely deleted or anonymized when no longer needed, unless required by law. Contact contact@pharmacores.com to request data deletion.
9. International Data Transfers
As a global pharmaceutical company, we may transfer your data to countries outside Egypt, including to third-party providers or partners. We ensure such transfers comply with:
GDPR requirements, such as Standard Contractual Clauses (SCCs) for EU data.
Other applicable data protection laws, with adequate safeguards in place.
For details on data transfers or to exercise your rights, contact contact@pharmacores.com.
10. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised effective date.
We will notify you of significant changes via email or a website notice (where required). Your continued use of our services after updates signifies your acceptance of the revised policy.
Check this page regularly for the latest version of our Privacy Policy.
11. Contact Us
For questions, concerns, or to exercise your data protection rights, please contact us at:
PharmaCores Support
Email: contact@pharmacores.com
Website: https://pharmacores.com
Contact Form: https://pharmacores.com/contact-us/
We aim to respond to all inquiries within 24–48 hours, or within legal timeframes for data rights requests.