Got questions about PharmaCores’ E-Library, courses, consultation services, or Heka AI? We’ve got answers! Explore our FAQs below to learn more about our pharmaceutical programs and support. Can’t find what you need? Reach out via our Contact Us page.
1. General Questions
What is PharmaCores?
PharmaCores is a pharmaceutical platform offering high-quality E-Library content, expert-led courses, consultation services, and Heka AI assistance to empower professionals, researchers, and organizations worldwide.
Who can use PharmaCores’ services?
Our services are for pharmaceutical professionals, students, educators, and organizations seeking knowledge or career advancement. Users under 18 require guardian consent, per our Terms and Conditions.
How do I get started?
Visit https://pharmacores.com to explore our services. Sign up for courses, access the E-Library, or request a consultation. For help, use our Contact Us page.
Do you comply with privacy laws?
Yes, we comply with GDPR, CCPA, and Egyptian data protection laws. Our Privacy Policy details how we handle your data, including form submissions.
2. E-Library
What is the E-Library Core?
Our E-Library Core offers over 50 high-quality scientific articles and resources on pharmaceutical topics, designed for research and learning.
How do I access the E-Library?
Sign up on https://pharmacores.com. Some resources are free; others require a subscription. Check our services for details.
Are E-Library resources downloadable?
Yes, many resources can be downloaded for offline use, subject to your subscription terms. Visit our services for more information.
How often is the E-Library updated?
We update the E-Library regularly with the latest research to ensure content remains current and relevant.
3. Heka AI
What is Heka AI?
Heka AI is our AI-powered assistant, providing personalized insights, career guidance, and answers to pharmaceutical questions for registered users.
How do I access Heka AI?
Log in to your PharmaCores account to use Heka AI. Premium features may require a subscription. Visit our services for details.
What can I ask Heka AI?
Ask about pharmaceutical topics, career advice, or industry trends. Heka AI offers tailored responses to support your goals.
4. Consultation Services
What consultation services do you offer?
We provide over 100 services, including career coaching, regulatory guidance, and project support, tailored to pharmaceutical professionals and organizations.
How do I book a consultation?
Submit your request via our Contact Us page or check our services for booking options.
Are consultations virtual or in-person?
All consultations are virtual, ensuring global accessibility. Contact us for scheduling details.
5. Courses and Training
What courses do you offer?
Our courses, led by over 50 experts, cover pharmaceutical sciences, regulatory affairs, leadership, and more. See our services for details.
Are courses suitable for beginners?
Yes, we offer courses for all levels, with practical exercises and expert instruction to ensure success.
Do courses provide certifications?
Most courses offer industry-recognized certifications upon completion. Check course details on our services page.
Are courses online or in-person?
All courses are online, offering flexible schedules for global learners.
6. Support
How do I contact support?
Reach us via our Contact Us page. We respond within 24–48 hours.
What are your support hours?
Support is available 24/7 for urgent issues. General inquiries are handled Sunday–Thursday, 9 AM–5 PM EET. Use our Contact Us page for assistance.
What is your refund policy?
Refunds are handled per our policy, outlined during purchase. Contact us via Contact Us for details.
Can I suggest new content or courses?
Yes, we welcome suggestions! Submit your ideas via our Contact Us page.
7. Still Have Questions?
If you didn’t find the answer you’re looking for, our team is here to help. Reach out via our Contact Us page, or connect with us on LinkedIn, Twitter, or Facebook. Let’s get your questions answered!